Organizing and Planning
Mindomo is great SAAS mind mapping software. We use this for detailing SOPs, brainstorming, and outlining complicated documents.
Market Plan is very useful for mapping out your customer journey and developing analytics for each step.
Getting Naked by Patrick Lencioni – have you heard that you shouldn’t give away free consulting? Well, here is another approach. This ties in very well with the idea of value laddering: add value now so that prospects value your contribution.