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I once shared an office with a guy who spent thousands of dollars on a table. It was a beautiful…

Happy New Year! In China anyway. This is the year of the Tiger, which, if Chinese astrology is to be believed,…

Last week we defined value as the importance of the transformation you offer in the mind of the customer.   The…

Ask 100 people what value means, and you will get 100 answers.  And as long as you ask me, only…

It started fine. With an idea and a product and a dedication to delivering exceptional results. I had an innovation…

It is the New Year! It is a time of unrealistic expectations and unkept promises. Fitness classes will be packed this…

Are you an above-average driver? Yeah, something like 90% of people think they are above average. But they aren’t. Obviously. Because,…

Something new we’ve discovered is the euphoria that exists in execution friction. Or rather in solving execution friction, which begs…

The other day I looked into Joe’s eyes, and he looked back into mine, we held the gaze, and I…