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The Role of Niching in Clear Client Communication and Contracts

The Role of Niching in Clear Client Communication and Contracts

Carla Valentín
Published on: 10/11/2023

Learn how niching improves client communication and contracts. This post explains why clear focus reduces misunderstandings, strengthens expectations, and makes agreements easier to manage.

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What is Agnostic? It’s where MSPs Go to die

What is Agnostic? It’s where MSPs Go to die

Jeff Loehr
Published on: 22/09/2023

In this provocative take on the term agnostic, we flip the usual definition on its head and explore why being “agnostic” — trying to serve everyone and not specialize — can be a silent business killer for MSPs. This article explains what the term really means in this context, why generic positioning makes it harder to attract the right clients, and how focusing your niche can help you stand out, charge more, and build a healthier business.

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