About Us

Who We Are

Start Grow Manage is the place for MSP owners to get the support they need to build their businesses. We are MSP owners with decades of experience starting, growing, and managing businesses.

We created Start Grow Manage to help other MSP owners avoid the pain of failure that we endured and shortcut the lessons.

We have all felt the sting of failure and the thrill of success. We love the MSP ownership journey, and helping you succeed gets us out of bed in the morning. 

Our mission: Enable MSP owners (and aspiring MSP owners) to build a business machine that powers an extraordinary life by giving them access to the leader within.

Meet Our Core Team

We are growing, but the four of us founded Start Grow Manage.

Jeff Lohr 2

Jeff Loehr


Heather Mathis 2

Heather Mathis


Joe small 2

Joe Rojas


Carla valentin small 1
About 5

Carla Valentin

Customer Success Manager

The problem we solve

Breaking through the brain’s desire to keep you rooted to the three things:

  • Accountability.
  • A Team
  • Tools and templates

We help you with each of these at a level that works for you. 

Our courses and training help you develop your skills with access to tools and templates that keep you from reinventing not just wheels but also the complex machinery that drives a business. 

Thrivers360 provides that team and group accountability that early-stage businesses need, and our Platinum Program offers tailored support built around your specific business needs.  

Yeah, you start with a subscription, fall madly in love with us, join Thrivers, grow like crazy, and then decide you need personalized support. 

That’s how it works.